GA/T594 Security Service Certification

Security services are professional security prevention services and related services provided by legally established enterprises and organizations in accordance with laws, regulations, rules, and relevant national provisions to meet the security needs of citizens, legal persons, and other organizations. Security services generally adopt forms such as gatekeeper, guardian, patrol, escort, personal protection, crowd control, technical prevention, and security consultation according to the contract agreement, to protect the personal, property, and information security of customers and safeguard their legitimate rights and interests.

Basic requirements for security service operations：

Security service operations should be carried out in accordance with national laws, regulations, rules, and policies, and comply with relevant management regulations of the competent administrative authorities. Matters within the scope of security service responsibilities shall be implemented in accordance with this standard. Matters outside the scope of security service responsibilities shall be handled by relevant departments in accordance with the law.
Security service companies should provide security services to customers in accordance with the agreed contract, maintain the safety and order of customer units, prevent or reduce the occurrence of illegal infringement or disaster accidents, effectively avoid customer losses caused by the responsibility of service providers or security personnel, and meet the safety needs of customers.
Security service companies should provide customers with truthful information about their services, including the type and qualifications of the company, the level and quality of security personnel, the types and effects of services provided, and the fees charged. Clear answers should be given to customers' questions or inquiries based on the principle of honesty and credibility.
Security service companies can provide one or more types of security services according to the needs of customers. If customers have special needs, they can negotiate separately based on the situation without violating relevant laws and regulations.
Security service companies may adopt measures such as civil defense, technical defense, physical defense, and dog defense separately or jointly according to customer requirements or security service needs to safeguard the legitimate rights and interests of customers.

With the development of domestic security service business for more than 20 years, the scale of the security industry has further expanded. The security service industry has played an important role in maintaining social stability, building a harmonious society, improving the public safety guarantee system, increasing social employment, and enhancing national soft power. It has made significant contributions and has been fully recognized by society. To promote the improvement of security service level, security service units are certified according to relevant security service standards, in order to promote standardization and normalization of the security service industry and provide confidence for serving social security, property security, and other aspects.

A security service certification certificate is a certificate that proves that a security service company or organization meets relevant standards and requirements.

Value and Benefits

Following the security service certification standards can help improve the professionalism and reliability of security services;
Obtaining certification requires rigorous evaluation and review, which is beneficial for increasing customer trust, expanding business and market share, and enhancing competitive position;
Assist the company in establishing and improving its internal management system, including quality management, personnel management, and operational processes, which can help improve work efficiency and service quality;
Assist the company in developing stronger risk identification and response capabilities, effectively preventing and reducing the occurrence of safety accidents, and mitigating potential legal and financial risks;
Require the company to continuously improve its service quality and management level, which drives the company to constantly innovate and enhance its services to meet the ever-changing needs of customers;
Obtaining certification with international security service standards to increase competitiveness in the international market;
Checking whether the company complies with relevant laws and regulations can help ensure its legal and compliant operation, and avoid negative impacts caused by illegal and irregular behavior;
Assist in providing professional training to employees to enhance their service skills and professional ethics, which can help improve their job satisfaction and loyalty, and reduce employee turnover rates;
Encourage companies to actively fulfill their social responsibilities while providing services, and enhance the company's social image and brand value;
Adding points to bidding is a necessary path for enterprises to grow and strengthen.

Certification scope

Property management and security services are an indispensable part of property management;
Security companies specialize in providing security services, and certification reflects the quality and reliability of their services;
Commercial retail venues such as shopping malls and supermarkets require security services to maintain order and safety, and certification can increase consumers' trust;
Financial institutions such as banks and stock exchanges have extremely high security requirements, and security service certification helps to enhance the security of financial services;
Schools, universities, and other educational institutions require security services to maintain campus safety and enhance the professionalism of campus safety management;
Hospitals, clinics, and other medical institutions require security services to maintain medical order and patient safety;
Public transportation systems such as subways and buses require security services to ensure passenger safety and improve the safety level of public transportation;
Sports venues, concert venues, etc. require security services to maintain order and safety on site, which helps to facilitate the smooth progress of events;
Hotels, restaurants, and other service industries require security services to ensure the safety and comfort of guests, and certification can improve customer satisfaction;
Industry and logistics: Factories, warehouses, etc. require security services to protect asset security and prevent theft. Certification helps improve the safety of logistics and industrial production;
Private Security: A company that provides personal bodyguards, home security, and other private security services. Certification can increase customers' trust and sense of security.

Relevant certification programs

GB/T27922 Evaluation system for after-sales service of commodity >

GB/T35274 Big Data Service Security Capability Evaluation and Certification >

GB/T24359 Logistics Service Certification >

Green Cleaning service certification >

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